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- Working paper
- 6th Aug 2024
Working Paper No. 006: Understanding gambling spending in Great Britain using payment card data
Historically the gambling market in Britain has been dominated by cash. However, in more recent times debit card payments have become the predominant form of payment in Britain, including in the gambling market.
- Report
- 8th Apr 2024
Pension transfer decision making
Commissioned by People’s Partnership, BIT ran an online lab experiment with UK pension savers, testing the effect of incentives and referrals on people’s intention to transfer their defined contribution (DC) pension.
- Report
- 27th Mar 2024
Behavioural Audit of Gambling Management Tools
In this report, BIT’s Gambling Policy and Research Unit presents findings from a behavioural audit of the user journey and design of gambling management tools.
- Report
- 20th Mar 2024
Fair4All Finance's Customer Engagement Support Guide
The Behavioural Insights Team (BIT), in conjunction with Fair4All Finance, have worked with three community finance providers to launch a new customer engagement support guide to better improve customer engagement using insights from behavioural science.
- Blog
- 20th Mar 2024
Using behavioural insights to support the community finance sector
This week, we published a toolkit in partnership with Fair4All Finance that followed this approach for the benefit of the community finance sector. Read on to find out more about our advisory work in action.
- Blog
- 13th Sep 2023
Pension Scams: Four ideas for how pension providers can protect pension savers
The impact of pension scams can be devastating for those affected. Beyond the financial loss - on average individuals lose £82,000 of their savings - the emotional and psychological repercussions can be profound.
- Report
- 10th Aug 2023
Pension Scams in the United Kingdom
In this report, we present the findings from an evidence review on: the scale of pension scams; the impact on those affected; the types of scams and tactics used; those most likely to be affected and current trends.